Employment

EMPLOYMENT

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  • ENTRY-LEVEL IT CSR ROLE

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ENTRY-LEVEL IT CSR ROLE

Location: Crows Nest, Sydney

WHAT WE ARE LOOKING FOR

  • We want people with great customer service skills who have a genuine aptitude for IT technologies.
  • You may work in a completely different career area at the moment. People with experience in hospitality are encouraged to apply.
  • You don’t need to have any qualifications, but some hands-on experience with IT is desired. You might be self-taught, have completed some online courses or some units at TAFE.

ABOUT OUR COMPANY

  • We develop custom IT solutions across a wide range of technologies including telephony, software development, networking, web technologies and web analytics.
  • We are the market leaders in call tracking and web analytics.
  • Our customers are Australia’s largest corporations.

ABOUT THE ROLE

  • We need people to work with our customers and ensure our products are configured correctly and working as expected.
  • You will be involved with entire process, starting with direct customer enquiries, the testing and troubleshooting of issues, all the way through to setting up and testing new services.
  • The role mainly involves working with our custom-built applications and admin portals to configure, update, and manage our products.

THIS ROLE WILL SUIT YOU IF…

  • You are passionate about technology.
  • You’re a fast learner and want a stimulating role working with a complex, boutique product.
  • You are looking for a career in IT, not just a temporary or contract role.
  • You like working in a fast-paced, dynamic environment.

WHAT’S EXCITING ABOUT THIS ROLE

  • You get to be part of a fast-growing company that’s a world leader in its field.
  • You’ll work with smart people in a fast-paced yet fun company culture.
  • You enjoy a stimulating role that provides a variety of problem-solving challenges.
  • The role opens up company career opportunities both interstate and in the Asia-Pacific

Feels like a job for you?

Contact us