Call recording

Instantly evaluate the quality of calls from different media channels.

STAFF TRAINING

Gauge effectiveness of sales and customer service staff. Improve training sessions and identify problems using qualitative data.

CALL OUTCOME

Understand the outcome of calls attributed to marketing channels. Optimise to improve ROI.

KEYWORDS

Optimise marketing based on quality of leads by listening to calls. Eliminate spend on keywords driving poor leads.

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Call recording Video