CRM Integration

Pop screen

100% accuracy lining up call tracking to CRM data & major productivity gains.

Integrate call tracking data into your CRM seamlessly via CTI, while providing call centre staff increased functionality.

Benefits

Pop screen

Pop screen information to agents, such as customer history and account info, marketing source, and content of the website that they are viewing.

Measure

Measure phone call sources, keywords, and campaigns from within your CRM.

ROI

Understand the true ROI of your campaigns by measuring exactly what works.

ENHANCE

Extract enhanced marketing data from your CRM to measure the effectiveness of your campaigns from within your analytics or optimisation tools.

HOW IT WORKS

Call

Customers call your business and Jet Interactive tracks the marketing source of their call.

Pop screen

Operators are screen popped with relevant call information before they even pick up the phone.

Matching

Jet Interactive automatically matches in real time the marketing source data with CRM records.

Reporting

Jet Interactive’s call tracking data is then populated in your CRM, allowing you to report on the full buyer journey.